Due to high demand, limited supply, and cost changes, availability and pricing are subject to change without notice. Action Supply reserves the right to limit quantity, frequency of purchase, and discounts on any products..
PRIVACY POLICY
This privacy policy sets out how Action Industrial Supply Company uses and protects any information that you give Action Industrial Supply Company when you use www.actionis.com (collectively, the "Website"). Action Industrial Supply Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this privacy statement.
What we collect
We may collect the following information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form:
- name
- email address
- mailing address
- phone number
- credit card information
You may, however, visit our site anonymously.
Minors under the age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features/register on the Website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us using the contact information below.
What we do with the information we gather
The information that we collect from you may be used in any of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our Website (we continually strive to improve our Website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Accessing & Correcting Your Information
You can review and change your personal information by logging into the Website and visiting your account profile page. You may contact us using the information below to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.
Information We Collect
We collect the following categories of personal information:
- Identifiers: name, email address, mailing address, phone number, IP address, account name
- Commercial information: purchase history, products or services purchased, order details
- Internet or electronic network activity: browsing history on our site, search queries, cookies, interactions with our website
- Payment information: credit card number (processed securely and not stored after transaction)
How We Use Your Information
We collect and use personal information for the following business purposes: processing and fulfilling your orders, managing your account, communicating with you about your orders and our products, improving our website and customer experience, sending promotional communications (with your consent), and fraud prevention and security.
Sharing of Personal Information
We do not sell your personal information. We may share your information with service providers who assist with order fulfillment, payment processing, and website operations; analytics providers who help us understand website usage; and advertising partners who help us deliver relevant ads (subject to your consent where required).
Your Rights Under the CCPA
As a California resident, you have the right to:
- Right to Know: Request what personal information we have collected about you, the sources, the business purpose, and the categories of third parties with whom we share it.
- Right to Delete: Request that we delete your personal information, subject to certain exceptions (such as completing a transaction or complying with legal obligations).
- Right to Opt-Out of Sale/Sharing: We do not sell your personal information. If this changes, we will provide a "Do Not Sell or Share My Personal Information" link and update this policy.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will not receive different pricing or quality of service for making a privacy request.
- Right to Correct: Request correction of inaccurate personal information we maintain about you.
How to Submit a Privacy Request
You may submit a privacy request by contacting us:
- Send an email at sales@actionis.com.
- Call us toll-free at (800) 527-5548 during our store hours.
- Write to us at 2400 Olthoff Drive, Muskegon, MI 49444.
We will verify your identity before processing your request. We will respond within 45 days. If we need additional time, we will notify you of the reason and extension period (up to an additional 45 days). You may designate an authorized agent to make a request on your behalf.
Cookie and Tracking Disclosures
Our website uses cookies and similar tracking technologies. Some third-party trackers on our site require your consent before activating. You can manage your cookie preferences through the cookie consent banner displayed on our website.
Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit card details, financials, etc.) is deleted.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| COOKIE Name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency |
| CUSTOMER | An encrypted version of your customer id with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
| FRONTEND | You sesssion ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
| WISHLIST | An encrypted list of products added to your Wishlist. |
| WISHLIST_CNT | The number of items in your Wishlist. |
Links to other websites
Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, so you automatically OPT-OUT of the sale of your information upon providing it to us. This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Website, products and services are all directed to people who are at least 13 years old or older.
Your Consent
By using our site, you consent to this online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last updated on Tuesday, April 7th, 2026
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
www.actionis.com
2400 Olthoff Drive
Muskegon, MI 49444
United States of America
1 (800) 527-5548
© 2026 Action Industrial Supply. All Rights Reserved.